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FAQ

Delivery & Shipping


Where do you deliver?

How much does shipping cost?

How long does delivery take?

Do you offer Click & Collect?

Attempted delivery & collection

Incorrect address

How are orders packaged?

Orders


What is your returns policy?

I never received my order

I received the wrong/missing items from my order

My order arrived damaged/leaking

Can I change my shipping address?

How do I manage my subscription?

Products


How do you use Crispy Chilli Oil?

Is your Crispy Chilli Oil vegan?

Does your Crispy Chilli Oil contain gluten?

Do your products contain MSG?

What oil do you use?

Do you use Australian ingredients?

Do your products need to be refrigerated?

When do your products expire?

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