We are in the process of launching a new design for our products!
During this period you may receive a product with our 'heritage' label or our 'new look' label.

As a small business we hope to reduce waste by using up our existing label supplies. Rest assured, these are the exact same product and are freshly made each week.

We aim to have fully converted over from 1 October 2026.
Thanks for understanding!
X Sandra & Jordana

From 1 April 2026 our prices have increased slightly due to rising costs across ingredients, fuel, packaging, and production.

We’ve held off as long as we could, but to keep making our chilli oil the way we always have (with no shortcuts and the best ingredients we can get our hands on) we’ve had to make a small adjustment.
We’re really grateful for your support.

We currently deliver Australia-wide, and New Zealand!

We offer free shipping on orders over $105.

Otherwise, shipping is calculated based on weight at checkout, and starts at $10. This service cost is determined by our delivery partners.

As a small business, we are working hard to bring you the most reliable and lowest shipping fees possible.
We do not profit from any shipping costs.

You can expect your order to be dispatched within 1-2 business days.

Once it is with AustraliaPost, they offer these estimates:

Metro delivery is within 3-5 business days.
Regional delivery is within 7-10 business days.
Remote delivery is within 14-20 business days.

Please allow some delays due to postal congestion during busy periods out of our control.

We’ll always do our best to get your order to you on time.
Occasionally, there might be delays that are out of our hands.

If your parcel hasn’t arrived within the expected timeframe, we ask that you please check your tracking info and/or getting in touch with the courier directly.

No, we currently do not offer a Click & Collect option. However, we are often at markets and are stocked at many store-front locations around Australia.

Search our Stockist map to find your closest location!

If the courier attempts to deliver your package without success it will be left at a nearby Post Office for you to collect, or await you to book a redelivery.

Generally, you will have 10 days to collect otherwise it is returned.

We have unable to guarantee anything for packages that fail to be collected by the recipient.
However, we supply each order with a Tracking Number to help avoid this scenario.
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If an uncollected parcel is returned to us, shipping costs cannot be refunded as the delivery service was provided.

Any disputes about the attempted delivery should be raised with Australia Post before contacting us.


We appreciate your understanding as we are a small business doing our best!

If you’ve entered the wrong address, please contact us immediately and include “URGENT” in the subject line.

Please note, we can’t guarantee that we’ll be able to update the shipping address in time - especially if your order has already been packed or dispatched.

Our customer service team is available during working hours only (10am–5pm AEST, Monday to Friday), and we’ll do our best to help if your order hasn’t already been processed.

Once it's with the courier, we’re unfortunately unable to make changes.

We double-check that the lids are on tight ‘n’ right before hand-wrapping each jar in eco-friendly honeycomb paper.

These are then shipped in a recyclable cardboard box.

You can use this account portal to login and manage your subscription.

There is no minimum requirement and you can cancel at any time.

Should you require any additional assistance, feel free to reach out to our friendly support team.

We outline our full Return Policy here.

Please contact us with your order number, and our team of detectives will be on the case!

We double-check everything as we hand-pack orders ourselves. We are so sorry if damage has occurred to your goods!

Please see the Damaged section of our Returns Policy.

We appreciate your understanding and cooperation.

Please ensure the email you're using at checkout is the same one you used to subscribe to our newsletter.

The discount code will only validate if both of the following conditions are met:

• You're currently subscribed to our newsletter.
• The code hasn’t been used before (it's single-use only).

If you’re still having trouble, feel free to reach out - we’re happy to help!

Note: Discount codes are also unable to be combined to increase the overall discount.

Discount codes can not be combined or accumulated to increase the overall discount. (For example, applying 2x 10% codes to receive 20% off)

Our products have a shelf life of one year from the date of cook, and we make fresh batches every week!

The exact date can be found on the bottom of each jar. Opening the jar does not shorten this best before date.

We recommend keeping it in the fridge to maintain that heavenly crunch.
However, the product is shelf-stable.

Yes, our recipe is 100% vegan and does not contain any animal products.

We use traditionally-brewed soy sauce & miso that contain a small percentage of alcohol.

This is not an added ingredient, but a natural by-product of the fermentation process.

However:
• No animal products at any stage of production (everything is 100% vegan).
• No added alcohol at any stage of production.
• We have our own kitchen facility so there is no cross contamination.

No, we do not add MSG.

While there is nothing wrong with MSG, we are proud that we take the time to slowly develop our flavours rather than using shortcuts.

Yes. At least 85% of our ingredients are from Australia, including Australian Non-GMO Canola Oil and Tasmanian Shallots.

We proudly use 100% non-GMO Australian canola oil. And there’s many factors we consider:

➊ HEALTH STUDIES

Claims against seed oils are only based on rodents & fish, not humans. 

Much like how avocado, chocolate and grapes are toxic for dogs - but great for us! 
Human studies actually show benefits with canola oil, which give us full confidence in the ingredients we curate.

We also believe health can be achieved through balance.

➋ FLAVOUR 

Canola oil's neutral flavour base allows all our gorgeous aromatics to shine.

We put a huge amount of effort into letting our flavour develop over 48hrs, so we want people to taste this at its fullest! 

➌ AFFORDABILITY & DIETARIES

Other oils would restrict dietaries, double the costs, making our products inaccessible for our wonderful fans.

➍ OLIVE OIL
We often get asked why we don’t use olive oil - and the short answer is, it just doesn’t make sense for what we do.

The flavour clashes with our chilli oil, and unless it’s extra virgin, most olive oil is still extracted using solvents (just like seed oils).

But if we did use a beautiful Extra Virgin Olive Oil, we’d have to heat it during production - which feels counterintuitive to a raw ingredient.

As a small business, we also don't currently have the capacity to offer an array of oil options.

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If you are happier with other options though, then we respect your choice ☺️
We hope you find products that are right for you.

Yes, both our recipe and kitchen are gluten-free and coeliac-friendly. We use a gluten-free soy sauce.

No, they do not.

Our brand name, Six-Eyed Scorpion, is actually inspired by our chef & founder who is a Scorpio star sign!

Our Crispy Chilli Oil is incredibly versatile, and can be used to top-off basically any type of cuisine.

Our favourite combinations are:
• Asian: dumplings, noodles, fried rice, congee
• Australian: eggs, avo toast, seafood, salads
• Italian: pizza, pasta, soft cheeses

We really could go on with this list…
Follow us on Instagram for meal ideas.